Price is Relevant Only in the Absence of Value Jan. 14, 2024, 1:54 p.m.
Let’s talk about making price irrelevant. My good friend and fellow customer experience expert John DiJulius has often said, “Make price irrelevant.” He and I jab at each other over this statement. I’ve said, “Make price less relevant. There’s no way you can make price completely irrelevant.” John knows this, and he admits it, but at the same time, he argues the point that if you provide enough value with the experience, you can distance your company from the competition, even while charging more than others. I can live with that because he’s right. We’re just using different words to get us to the same outcome.
Five Key Insights for Positive-Sum Innovation Jan. 14, 2024, 1:41 p.m.
With Beyond Disruption, we dive into the field of innovation and continue our research into creating new industries in a positive-sum way, where profit and growth can be achieved in harmony with society. Here are five key insights from the book we believe are essential to organisations and our economies – both today and in the future.
Nondisruptive Creation: An Alternative Path to Innovation and Growth? Jan. 14, 2024, 1:40 p.m.
Our research reveals that the obsession with disruption can lead companies to overlook an alternative pathway to innovation and growth. We term this process “nondisruptive creation” – creation or innovation without disruption or destruction. Nondisruptive creation presents a new way of thinking about what is possible and opens a bold new path for all of us to innovate new industries, new jobs and profitable growth without the social costs of shuttered companies, hurt communities or lost jobs.
5 Compelling Strategy Canvas Examples You Can Learn From Jan. 14, 2024, 1:39 p.m.
“Every company wants one, yet only a few companies have one: a compelling strategy,” write Chan Kim and Renée Mauborgne in their classic Blue Ocean Strategy. Don’t despair if you don’t know how to create a strategy that stands out in a sea of me-too competitors. In this blog, we’ll introduce you to one of the blue ocean strategy tools, the Strategy Canvas, that will help you stand out from the crowd and create a blue ocean of new market space. To understand the power of the strategy canvas, we’ll look at five powerful examples from a range of industries.
Stitch Fix: A Blue Ocean Strategy in Retail Jan. 14, 2024, 1:38 p.m.
In the crowded and rapidly changing online retail industry, competitors try to differentiate themselves by offering low prices and quick shipping. By contrast, Stitch Fix differentiated itself through personalization and an element of surprise. Stitch Fix creatively leveraged artificial intelligence and human beings — in particular, stylists — to change the retail value proposition, creating a fundamentally different and significantly superior buyer experience, and a differentiated and low-cost offering.
How to Draw a Strategy Canvas Jan. 14, 2024, 1:38 p.m.
The strategy canvas is a powerful one-page, visual tool that depicts the way a business configures its offering to buyers in relation to those of its competitors. It is both a diagnostic tool and an action framework for building a compelling blue ocean strategy. It captures the current state of play in the known market space.
Four Actions Framework and ERRC Grid Jan. 14, 2024, 1:37 p.m.
The four actions framework and the eliminate-reduce-raise-create (ERRC) grid are two analytical tools of blue ocean strategy to help you simultaneously pursue differentiation and low cost to achieve value innovation. In this blog, we’ll look at how the four actions framework and the ERRC grid work together, examine some examples, and provide you with a template you can use to start creating your blue ocean. Let’s dive in.
7 Powerful Blue Ocean Strategy Examples That Left the Competition Behind Jan. 2, 2024, 5:49 p.m.
History reveals that there are no perpetually excellent companies. The same company can be brilliant at one moment and wrongheaded at another. It would appear, therefore, that the company per se is not the appropriate unit of analysis when exploring the roots of high performance.
What is the Blue Ocean Strategy? Definition, Examples and Framework Dec. 24, 2023, 3:20 p.m.
Businesses are constantly seeking strategies to stand out in a crowded market. The Blue Ocean Strategy emerges as a beacon, guiding companies toward uncharted waters where competition is irrelevant and new opportunities abound. Let’s dive into the depths of the Blue Ocean Strategy and explore its intricacies.
What Innovators Who Create New Markets Do Differently Dec. 19, 2023, 5:08 p.m.
For decades, the business and corporate world has been sold on three ideas: One, we should analyze what is, to shape our view of what could be. Two, more than ever today, and even more so in the future, technology innovation is the key to market creation and growth. And three, at the heart of innovation is the lone, smart, and gut-instinct entrepreneur.
Stratégie Océan Bleu : pourquoi les 6 pistes ? Dec. 18, 2023, 1:04 p.m.
Imaginées par Kim et Mauborgne, dans leur ouvrage Stratégie Océan Bleu, les 6 pistes permettent d'aborder un marché existant avec des angles d'approche complètement nouveaux, et de trouver un marché sur lequel aucun concurrent n'est positionné, car il n'existe pas encore ! Pourquoi l'utiliser ? Remettre en cause les certitudes que nous pouvons avoir sur un marché existant, en le soumettant à 6 pistes de questionnement, qui vont permettre d'en redessiner les frontières.
UK Grocers, are you customer-centric or customer-obsessed? Dec. 9, 2023, 5:41 p.m.
The strategy known as customer-centricity, once adopted by the masses, is now outdated. It has been replaced by something even more customer-focused: customer obsession, a core principle and culture that focuses an entire organisation around its customers.
How to Create Your Blue Ocean Through Noncustomer Analysis Nov. 21, 2023, 11:37 a.m.
For the past three decades, the business mantra has been “customer first”. Yet focusing on retaining and expanding an existing customer base often results in finer segmentation and the greater tailoring of offerings to better meet customer preferences, which will likely lead companies into too-small target markets of an existing industry. The blue ocean strategist’s mantra is “noncustomers first”. By looking to noncustomers and building on powerful commonalities in what they value, companies can reach beyond existing demand to unlock a new mass of buyers.
Customers First? How About Noncustomers First? Nov. 21, 2023, 11:36 a.m.
Making a blue ocean shift is about creating new demand and growing your industry, rather than competing for existing customers. One of the first steps of the blue ocean shift process is to identify the demand that exists beyond your industry. These are your noncustomers: buyers that don’t buy into your industry, product or service yet. The notion of noncustomers – anyone who is not a customer – is broad. So how can you identify your noncustomers? And how can you transform noncustomers into new customers?
African Puzzle sur le point de boucler sa première levée de fonds Sept. 23, 2023, 2:48 p.m.
Solidement positionnée dans sa stratégie océan bleu, African Puzzle compte lever 1,7 million d’euros pour financer son développement. La startup développe en ce moment une application photo et vidéo qui permet à ses usagers de l’utiliser sans avoir besoin ni de lire ni d’écrire. De la gestion de projets à la création de fiches client au suivi de la trésorerie, en passant par l’agenda intelligent et le show room virtuel, African Puzzle WORKS se veut la secrétaire digitale des entrepreneurs qui se souviennent de tout et rendent leurs clients heureux.
Sailing to Success: The Blue Ocean Strategy and the Raspberry Pi Story Sept. 23, 2023, 2:44 p.m.
In the realm of business strategy, the concepts of “Red Ocean” and “Blue Ocean” have gained significant recognition as potent metaphors to describe distinct market conditions. These metaphors serve as valuable tools for comprehending the dynamics of competition and innovation within the business landscape. In this blog post, we will delve into the meanings and implications of Red Ocean and Blue Ocean strategies, shedding light on how companies can navigate their path to success in today’s fiercely competitive markets.
Cirque Du Soleil: When the Innovator Needs to (Re-)Innovate Sept. 23, 2023, 2:42 p.m.
Another major impact on Cirque Du Soleil’s current struggles is maintaining relevance to younger generations. As is pointed out in this New York Times piece detailing the issue, “nostalgia” comes up often in conversations about reinventing Cirque. If you understand the history of Cirque Du Soleil, there’s something ironic and staggering about that.
A Nondisruptive Approach to the Environment Sept. 23, 2023, 2:39 p.m.
Often, environmentally conscious business innovations that governments and companies champion are disruptive, displacing existing industries and the jobs that go along with them with new energy sources, materials or production methods. That’s certainly the case when, for example, governments take aim at the fossil fuel industry with the goal to disrupt and displace it due to concerns over carbon dioxide emissions.
« Préparer le futur demande toujours de sortir de sa zone de confort » Sept. 14, 2023, 9:44 p.m.
Ce qui conduit à la décision de mettre en place des projets Océan Bleu ou d’open innovation, c’est l’échec des dispositifs classiques à faire émerger des innovations qui marchent ; Ou la volonté d’ouvrir un nouveau marché/une nouvelle catégorie. Mais Il y a toujours un côté contre-culturel à penser l’innovation à moyen terme dans ces environnements, et d’une certaine façon beaucoup de résistance.
Business Agility And Blue Ocean Strategy – The Modern Day Recipe For Disruption Aug. 28, 2023, 8:42 a.m.
In a world defined by swift digitization and ever-evolving landscapes, businesses seek not just survival, but supremacy. Conventional competition breeds limitation, whereas the Blue Ocean Strategy, a revolutionary concept by W. Chan Kim and Renée Mauborgne, charts a course toward innovation through unexplored market realms. Embracing this strategy, coupled with the tenets of Business Agility, marks the pathway to mastery.